| Certificate in Personal Effectiveness at Work (Practical Emotional Intelligence Skills) | ||||||||||||||||||||||||
|
|
|||||||||||||||||||||||
Course Contents: Emotional intellegence: the ability to understand and control emotions, and recognise and respond to those of others - is emerging as the single most effective business skill of the new century. Candidates need to complete eight mandatory units: accelerated learning; innovation; self-awareness; intuition; emotional management; goal orientation; empathy; social skills.
No formal entry requirements
Contact the Business Centre on 01823 366 555 or email enterprise@somerset.ac.uk